News Item
| Preparing to manage 999 fire calls across the East Midlands |
Preparing to manage 999 fire calls across the East Midlands
State-of-the-art communication equipment is being installed at a regional centre that will start handling 999 calls for the fire and rescue service in less than 18 months’ time. A giant 7m x 4m screen, capable of displaying maps and live pictures from an incident, is the focal point of the Control Room where staff will receive and manage 84,000 emergency calls every year. Behind the screen lies a wealth of technology that will give Control Room Operators instant access to the information and knowledge they need to call the right experts and equipment to the incident, no matter where it is.
Nine Regional Control Centres (RCCs) are being built across England, and the East Midlands centre in Castle Donington, Leicestershire will be one of the first to ‘go live’ under this new Government initiative. Over the next two years, the existing control rooms in Derby, Leicester, Lincoln, Northampton and Nottingham will gradually come together in this brand new building.
The centres are designed to streamline and synchronise the 999 control room functions of all fire and rescue services across England, providing a co-ordinated response to national disasters such as terrorist incidents, widespread flooding or a major fire on a similar scale to Buncefield. Staff will operate the same equipment, they will work to the same procedures, they will have access to the same information and their systems will be networked.
The first county to transfer its calls to the East Midlands RCC will be Derbyshire in May 2011. This will be followed by Leicestershire and Rutland (July 2011), Nottinghamshire (November 2011) and Lincolnshire and Northamptonshire (transferring together in January 2012).
Ed – Is all this centralisation of services a good thing? Does moving services away from local operations provide better value for money? Can we be certain that systems will be so super efficient that the staff will be able always to distinguish quickly and accurately between two similar sounding places in different counties? Will they know the local pronunciation of places like Bozeat? |
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